Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
Good Phone Etiquette for Customer Service Representatives Read More »
Customer service is important to the success of any business. Learn customer service skills to avoid.
Customer Service Skills to Avoid Read More »
Improve cash flow with these business policy ideas.
Essential Cash Flow Techniques Read More »
Businesses must implement successful training programs which prepare employees in customer service satisfaction and customer retention.
What Makes a Business Successful? Read More »
Good customer service and retention can be as simple as a smile. It is cost effective, easy but works like a charm.
The Forgotten Art of Customer Service Read More »
The word ‘recession’ is on everybody’s lips right now. Find out how to make sure that your small company keeps thriving, even when faced with a dip in the economy.
7 Tips to Recession Proof Your Business Read More »
Accounting and paperwork are scary to a lot of business owners, but yet it is a part of life. By setting up a system, you will make your life a lot easier.
Very Easy Ways on How to Handle your Business Expenses Read More »
Identify your market, decide on a competitive strategy, select a marketing mix, develop a marketing plan and implement the plan effectively, and succeed.
5 Steps to Organize Your Marketing Function Read More »
When you have a business idea, it can be difficult to get it started due to money. Here are some places you can look to find the money needed.
How to Finance a Business Read More »
Small business generates benefits for the business person, employees, customers, the public and the government; they prop up the economy in bad times.
Benefits of Starting a Small Business: Personal and Economic Read More »
