Good Phone Etiquette for Customer Service Representatives
Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
Customer service is important to the success of any business. Learn customer service skills to avoid.
Businesses must implement successful training programs which prepare employees in customer service satisfaction and customer retention.
Good customer service and retention can be as simple as a smile. It is cost effective, easy but works like a charm.
The word ‘recession’ is on everybody’s lips right now. Find out how to make sure that your small company keeps thriving, even when faced with a dip in the economy.
Accounting and paperwork are scary to a lot of business owners, but yet it is a part of life. By setting up a system, you will make your life a lot easier.
Identify your market, decide on a competitive strategy, select a marketing mix, develop a marketing plan and implement the plan effectively, and succeed.
When you have a business idea, it can be difficult to get it started due to money. Here are some places you can look to find the money needed.
Small business generates benefits for the business person, employees, customers, the public and the government; they prop up the economy in bad times.