Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
When it comes to incentivizing customers to continue to order, there is one customer retention plan that keeps them coming back for more.
Starting a business and making it profitable is tricky. Lackluster sales and poor customer service are not the only reasons why businesses go under. Many new small business owners get caught up in these common pitfalls. Learn what mistakes to avoid and increase your chances of running a successful business venture.