To setup email in Probill, go to the main screen a click on the “Setup” drop down menu and select “Program.” Select the “Email Setup” tab then click “Setup Email.”
Enter your email address in the “From Address” and “Reply to Address” fields.
If you are using an email account such as Gmail or Yahoo then you will also need to enter your username and password for those accounts. If you are using an email account set up by your internet service provider, we recommend you leave the username and password fields blank unless a test email fails to go through.
You can find your SMTP settings by following the link below.
Select “Send Test Email.”
Select your settings from the list provided. If your provider is not listed you can either contact them for this information or go to: http://www.smtpserver.im/. If you are still unable to find your settings you can give us a call and we’ll help you set it up.
If you test email is sent successfully select “Ok” and “Save” to and your email is now set up. If the email fails to go through, or your provider is not on the list, please give us a call at 1-800-409-4997 and we will walk you through the process.
*Note: Although Probill is capable of mass emailing hundreds of documents and bills directly we have found that some common providers like AOL, Timer Warner, and AT&T may block multiple emails as spam. To remedy this, we have built our own mail server that you may use directly from Probill. With our advanced email server we can assure that these important messages will not be blocked and be delivered in a timely manner. This service allows you to send an unlimited number of emails to your customers for a fixed price of $5.00 per month.
These setup instructions pertain to version 2.8 and higher. If you are running an older version of Probill please click here for setup instructions.
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